hmmmmmm
Published on January 17, 2019 By MrsAngelD In Accounts and Activation Help

I have 3 home PC's previously (as in just last night) I had Fences Running on all three PC's. I then had to reset my laptop, and now I can't activate fences, unless I deactivate it on one of my other computers? What is going on????


Comments
on Jan 17, 2019

Hello,

Sorry to hear you are having issues.

Try this link https://forums.stardock.com/486311/accounts-and-activation-support-faq#activateproduct

 

 


AzDude
Stardock Community Assistant

on Jan 17, 2019

Hello,

Sorry to hear you are having trouble.


I have 3 home PC's previously (as in just last night) I had Fences Running on all three PC's. I then had to reset my laptop, and now I can't activate fences, unless I deactivate it on one of my other computers? What is going on????

Please see:
https://forums.stardock.com/486311/accounts-and-activation-support-faq#deactivateproduct

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Sean Drohan
Stardock Customer Service Manager

on Jan 17, 2019

Ok I managed to activate it, by going ahead an clicking to deactivate, but when I go to manage under my products page, it only shows the laptop, even though fences is still active on my other two computers. I know I should be able to use My products on up to 5 devices, so why aren't my other two devices shown?

on Jan 17, 2019

MrsAngelD

it only shows the laptop, even though fences is still active on my other two computers.

They will eventually nag to be activated....

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Sean Drohan
Stardock Customer Service Manager

on Jan 17, 2019

sdRohan
They will eventually nag to be activated....

Ok so then will I still have problems, because I only have it installed on 3 computers. 

on Jan 17, 2019

MrsAngelD

Ok so then will I still have problems, because I only have it installed on 3 computers

No, you should not expect any.  I should have said they 'may' nag - they may silently re-activate.  Even if they do prompt you, yes, you have 5 concurrent activations available per OD product.

When you used the in-app 'deact all' option, you very likely deactivated PCs you didn't know were activated (newly formatted PCs, for example, look just that, new).  You can always see what you have activated with this:

https://forums.stardock.com/486311/accounts-and-activation-support-faq#deactivateproduct

Something you said you did not look at prior to using the in-app deact all option. 

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Sean Drohan
Stardock Customer Service Manager

on Jan 17, 2019

sdRohan
No, you should not expect any.  I should have said they 'may' nag - they may silently re-activate.  Even if they do prompt you, yes, you have 5 concurrent activations available per OD product.

When you used the in-app 'deact all' option, you very likely deactivated PCs you didn't know were activated (newly formatted PCs, for example, look just that, new).  You can always see what you have activated with this:

https://forums.stardock.com/486311/accounts-and-activation-support-faq#deactivateproduct

Something you said you did not look at prior to using the in-app deact all option. 

 

Ok Thank you for all your help

on Jan 18, 2019

MrsAngelD

Ok Thank you for all your help

You are most welcome.

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Sean Drohan
Stardock Customer Service Manager

on Jan 26, 2019

Cannot activate fences 3 on my win7 computer.  Says there is an uninstall already running and it cannot continue.  Help greatly appreciated.  Otherwise will have to ask for refund of purchase price.

on Jan 26, 2019

Thannisan

Cannot activate fences 3 on my win7 computer.  Says there is an uninstall already running and it cannot continue.  Help greatly appreciated.  Otherwise will have to ask for refund of purchase price.

You should probably start your own thread it will likely get more attention.

on Jan 26, 2019

Thannisan

Cannot activate fences 3 on my win7 computer.  Says there is an uninstall already running and it cannot continue.  Help greatly appreciated.  Otherwise will have to ask for refund of purchase price.

Hello,

Would you Please do this PURGE: https://forums.stardock.com/486084/fences-support-faq#reinstalling

Reboot and ReInstall the latest version from your Stardock account Reboot .

If you need further assistance , do Start a New Thread .

 

 

AzDude
Stardock Community Assistant